About book depository uk complaints

Jun 30, 2015 as much as i prefer ordering books online for the price and convenience, the waiting time does bother me. The book depository advice moneysavingexpert forum. And how did the book depository handle that situation. We pride ourselves on our fastworldwide delivery and multilingual customer service. The company was founded in 2004 by andrew crawford and current chief operating officer stuart felton. The book depository is a ukbased enterprise with worldwide ambitions. Legal deposit has many benefits for publishers and authors.

Amazon has eaten our beloved book depository chally. Contact book depository via our contact form or using our online chat service. I have occasionally seen a book somewhere else online cheaper. The book depository is the uk s largest dedicated online bookseller offering the largest range of titles in the world, available for dispatch within 48 hours. Bookdepository, the book depository bookdepository misleading advertising on web site internet. The company was founded in 2004 by andrew crawford and current chief operating officer. Made an order on april the 15th on the evening for the 5th time for book depository. Just a few minutes ago, our mail lady interrupted my breakfast, as she rang the bell, handing me the parcel from book depository with my book in it. How those businesses take care of those complaints is what separates good businesses from the rest. Discover book depositorys huge selection of contact books online.

Thank you for the efficient delivery of thank you for the efficient delivery of the books. The most common issues with bookdepository are around customer service, which is not as good as expected by some customers. I live in turkey and honestly when i bought the books i didnt really expected them to arrive within the 48 business days offered by book depository as turkey is a bit far away. Book depository is an online book store and shopping platform based in the united kingdom. They currently have more than 20 million books in stock. Consumers love to do business with someone that can admit mistakes and state how they made improvements. I bought a set of 3 comic books, and 2 textbooks over the past 5 years through book depository. Book depository discount codes 60% off this may 2020 the. The book depository lost deliverypoor customer service.

After waiting the 10 days for the order to arrive i accessed their anything but order information then i noticed that the entire order had been canceled without a word to me. The delivery period outside of the uk depends on the country that you are in. The book store company founded by andrew crawford who is a former employee of amazon in 2004 and later it was owned by. It is one of the leading book retailers in the world. So i figured, if i have a little patience my book would arrive at the good price i found here. Book depository is a ukbased company, but it gives you access to books from international authors delivered directly to your doorstep, anywhere in the world. Also, it doesnt seem that the book depository has a system in place to follow the incident by numbers. I think that is a little strange since i used the same credit card. Book depository is a website where you can buy books with a cheaper price. Founded in 2004, this company has more than one million customers worldwide. Your deposited publications can be read inside the british library and will be preserved for future generations. I have ordered books with the book depository for some years, and their service is always excellent. Your works become part of the nations heritage, providing inspiration for new books and other publications. Book depository previously the book depository is a ukbased online book seller with a.

Their headquarters are in slough, uk, and they ship all of their books out of their office in gloucester. Be mindful items do go missing in the post and, sometimes it is not the sellers that are to blame as the books are in transit, if u haven t got your order check the local post office as it may be sitting there, if the post office forget to send you a card in the. Amazon has eaten our beloved book depository chally kacelnik. The book store company founded by andrew crawford who is a former employee of amazon in 2004 and later it was owned by amazon. Founded in 2004 to make all books to all they focus on selling less of more rather than more of less, differentiating itself from other retailers who increasingly focus on bestsellers. I ordered a book on the 1st of april to the republic of ireland. Everything alright, only needed to ad 8 days to the promised date. But they dont, they are just repeating the same stuff every single time. The book depository is the uks largest dedicated online bookseller offering the largest range of titles in the world, available for dispatch within 48 hours. This thread is about getting a refund and if the book depository arent delivering this then as far as im concerned that is bad business. The book depository is based out of the united kingdom but delivers books to customers around the world. Sep 29, 2008 ive dealt with the book depository on numerous occasions and havent had any problems regarding ordering, however, i think some of the posters here are missing the point. The most common issues with bookdepository are around customer service.

When i wrote a rude response they gave me some b s about not satisfying their routine credit security check. It aims to deliver books to the customer cheapish and fast. This thread is about getting a refund and if the book depository arent delivering this then as far as im concerned that is. Based in the uk, it ships to 170 countries displaying books in 39 different local currencies. Its advisable to create an account with book depository before your purchase. Bookdepository also ranks 23rd among books other sites. Maybe you received a book about lifestyle while you ordered a book for college. Thank you for writing with your kind comments and feedback which we greatly appreciate. Books we use cookies to improve your experience on our site and to show you personalised advertising. There are only a few choices though, and singapore dollar is not one of them. I don t think book depository is a scam i have ordered 3 books from them now and have got all 3 in good order within 5 to 10 days. The books arrive in good condition and quite quickly.

You can change the currency listed on book depository. As much as i prefer ordering books online for the price and convenience, the waiting time does bother me. There are 146 customers that book depository, rating them as good. So book depository is nice if you want to buy a book occasionally and amazon is good if you want bulk purchases. It is now the 9th of may and the book still hasnt arrived i have contacted them numerous times and was asked to wait a further 57 days on 2 occasions. Privacy policy about wikipedia disclaimers contact wikipedia. Book depository is a leading online store of books.

Ive dealt with the book depository on numerous occasions and havent had any problems regarding ordering, however, i think some of the posters here are missing the point. I gave my order number and also the incident number every single time, thinking they would look at the history. They also provide free delivery in over 100 countries. Kindle direct publishing indie digital publishing made easy. Complaints, compliments or tips for the book depository.

I suppose though, that this is the trade off when it comes to free delivery. Book depository about book depository was founded in 2004. The book depository ships to the uk and to more than 100 other countries. Book depository is a uk based company, but it gives you access to books from international authors delivered directly to your doorstep, anywhere in the world. As the uks biggest online bookseller with an international reach, the book depository had been one of amazons primary rivals. Home services handpicked professionals happiness guarantee. Use book depository discount codes and save money when shopping for books online. Contact us at book depository we use cookies to give you the best possible experience. Took only a couple extra days for them to get the book, due to this covid19, but only a couple of extra days. The book depository is a uk based enterprise with worldwide ambitions. The book depository, found online at, says that they are the united kingdoms largest online bookseller, that offers the largest range of titles in the world available to ship within 48 hours. I tried to contact the seller multiple times after the latest estimated. You can find a list of their shipping delivery period dates on their website. Otherwise i have no complaints thank you book depository.

Book depository discount codes 60% off this may 2020. The book depository limited officers free information. Please contact the seller directly if you wish to return an order. On my latest correspondence, i was asked to reconfirm my shipping address and the name. I bought 4 books from book depository and they were all dispatched from the uk on the 1st april one book, 2nd of april one book and 3rd of april two books.

Everything alright, only needed to ad 8 days to the promised date on book depository website from uk to denmark. The cost of books are good too, with free shipping. Book depository previously the book depository is a uk based online book seller with a large catalogue offered with free shipping to over 160 countries. Bought 5 books through book depository, slow shipping, but cheapest prices, and free shipping. Guide to buying and shipping from book depository to. N o small number of jaws hit the floor following the announcement that amazon was taking over the book depository.

The book depository limited free company information from companies house including registered office address, filing history, accounts, annual return, officers, charges, business activity. Book depository books with free delivery worldwide. Oct 03, 2017 book depository is a website where you can buy books with a cheaper price. Find out more about legal deposit and how to deposit your. Apr 25, 2020 also, it doesnt seem that the book depository has a system in place to follow the incident by numbers. The complaints by ian rankin, 9781409103479, available at book depository with free delivery worldwide. I think this is the last time i order with the book. They have brought up around 18 million books at a reasonable price. Shipping is slow, but all delivery in australia has been awful for me, i receive packages on time around 40% of the time. The book depository is the uka s largest online bookseller with millions of titles available for dispatch within 48 hours. I find this rather problematic when it comes to preorders that i want to read before all the spoilers emerge.

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